Customer service is something we take very seriously.
We welcome any comments or suggestions that you may have about our site or service, or if you have any questions around either the jewellery or any part of the ordering process, please do not hesitate to contact us.
Please note we have a new address for all correspondence.
We will shortly be vacating our current address at 415 Howth Road Raheny and the new address for all correspondence from now will be as follows.
|Phone:||+353 1 873 0418|
I just wanted to say that I did receive my earrings they are beautiful ! Thanks so much for your great customer service!! Thanks once Again.”
I cannot tell you how grateful I am to you for your kindness and wonderful business practice. This is Eileen from Armagh who lives currently in the US. I am so thrilled to have a Connemara marble claddagh ring again after losing the one purchased in Ireland. The torc ring is beautiful. I get many comments and enjoy explaining the history. Many thanks and God bless.”
The Irish Silver Celtic and Claddagh bracelet that I had ordered for my sister's 50th birthday was absolutely gorgeous. When looking on the internet searching for the perfect gift I thought the bracelet was really beautiful and when I received it I was thrilled with the quality and thought it was just stunning, I wanted to keep it for myself ! I will definitely order again and next time it will be for me! Also wanted to thank you for getting back to me and changing my shipping address, it was much appreciated. I would highly recommend to anyone wanting irish jewelry to order from your site.”
Received necklace today to my delight, it's perfect. Was bought by my dad for his 2nd great granddaughter. You see my mum came from Carrick on Suir, mum and dad would often go back for holidays. They bought myself and my sister a Shamrock necklace back, on another visit they bought back there 2 granddaughters a shamrock necklace, there last visit they got there first great granddaughter a shamrock necklace. Sadly mum passed last year, all us girls wore the necklaces to her funeral (she would have liked that). Dad said he might not get back to Ireland but wanted to carry on the tradition and asked if I could find one on the internet, so very very pleased I found you. Many many thanks”
I did not have a opportunity to write you and compliment your company on not only the beauty of the necklace that I ordered from you, but I also applaud the packaging. Elegantly put together. Many thanks.”
I received the sterling silver Claddagh ring I ordered in the mail today. It is beautifully crafted and absolutely stunning as well as professionally labelled and packaged. Thank you so much for an easy and efficient transaction and a quick delivery.”
Once again I must extend my graditute for all you have done. I know my girlfriend will be surprised. You and your company have really come through for me. I'll always remember the kind and prompt service you have provided.”
“I loved the ring! It was better looking on my finger than the image on the website!”
Mel and I received our rings this week and they are truly wonderful thank you so much for the wonderful service. I have shown all my friends and not one of them hasn't liked them. Thank you so much and please thank anyone else involved in making them for us Yours most sincerely.”
Quick email to say thanks for my fantastic ring. It's absolutely perfect & would not have come up with anything better - you know me so well, always more than meet our expectations & hence we could never buy our diamonds anywhere else. Top Class Service & Quality at all times. Kindest Regards.”
I am writing to thank you for your excellent customer service in promptly providing the two Claddagh rings to us in South Australia. The rings are absolutely beautiful. Thank you once again. Regards,”
Thank you for your prompt service in delivering my second Irish Trinity Knot ring purchased from your store. They are both stunningly designed and crafted and I will always treasure them. Again thank you Best Wishes”
“Dear Mr. Dickson,
I received the 2 rings you shipped last week, and they are lovely. Thank you so much for all your trouble, phone calls, etc. to get this order to us. We greatly enjoyed meeting you and also the adventure to find your establishment! Thanks again,”
The rings fits like a dream, What a result. Thank you so much!”
I just wanted to thank you! I got the rings in time and they were more gorgeous than I thought! It was nice to know that through all the stress of the wedding I didn't have to stress about the rings. You've made the best day of my life even better. Thank you again!”