Customer service is something we take very seriously.
We welcome any comments or suggestions that you may have about our site or service, or if you have any questions around either the jewellery or any part of the ordering process, please do not hesitate to contact us.
Please note we have a new address for all correspondence.
We will shortly be vacating our current address at 415 Howth Road Raheny and the new address for all correspondence from now will be as follows.
|Phone:||+353 1 873 0418|
I just wanted to let you know that the Pendant on 18" inch chain that I ordered did arrive and it's beautiful. I am sure she will absolutely love it!!! Thank you,”
“Hello again Ken.
Thank you so very much for your courtesy and efforts in getting the pendant replaced. I will definitely recommend you to all my friends making internet purchases, and also to a few who are planning to visit your beautiful country. Sincerely,”
“Dear Mr Dickson,
I would like to send my many complements as to the quality of the merchandise to which you sent me. I am thrilled with my purchases, and I thank you very much for the hand you had to play in making this joy and dream a possibility. Sincerly,”
I just wanted to send you a note to personally THANK YOU for coming through on your promise. We got to the hotel on Friday morning, went to the business office and the package was there, just like you said it would be! I was so relieved and so incredibly pleased with how beautiful the ring is. You are the best!”
“Dear Mr Dickson,
I'm just writing to you to tell you that I am thoroughly impressed with the gents wedding ring I ordered - I just received it, it fits perfectly and it exceeded every expectation that I had. The price is amazing considering the craftsmanship and I want to thank you for the amazing wedding ring. Yours truly”
I never purchased a similar item on the Web. I can honestly say that the ring delivered today is more beautiful and stunning than I had imagined. The craftsmanship is exquisite and I am sure my daughter will cherish it for many years to come. Regards,”
I just wanted to take a minute of your time to say a special thank you for all of your help. I appreciate the time you have taken to talk with me about this pendant. Your consideration has been wonderful. It is rare to get customer service like this these days! Thanks again,”
just wanted to let you know that we received the Claddagh Bangle yesterday and we're absolutely thrilled with it, its just what we have been searching the whole of Australia for! It's always a bit of a gamble buying on line because you can't see the product but it's gorgeous thank you. If anyone I know is looking for any Celtic jewellery in Australia I'll certainly point them in your direction, nice doing business with you. Kind Regards”
Thank you for your prompt service in delivering my second Irish Trinity Knot ring purchased from your store. They are both stunningly designed and crafted and I will always treasure them. Again thank you Best Wishes”
Thank you ever so much from the bottom of my heart. We have shopped with you before and appreciate your wonderful customer service.”
Ring came this morning, excellent piece, was worth the wait.”
I just wanted to say that I did receive my earrings they are beautiful ! Thanks so much for your great customer service!! Thanks once Again.”
“Dear Mr. Dickson,
I received the 2 rings you shipped last week, and they are lovely. Thank you so much for all your trouble, phone calls, etc. to get this order to us. We greatly enjoyed meeting you and also the adventure to find your establishment! Thanks again,”
I received the sterling silver Claddagh ring I ordered in the mail today. It is beautifully crafted and absolutely stunning as well as professionally labelled and packaged. Thank you so much for an easy and efficient transaction and a quick delivery.”
“Hello Mr Dickson,
It was great meeting you in person and not just talking through email communication. My fiance and I have received our wedding bands from you! Absolutely beautiful craftmanship!! We are so happy with our purchase and feel we have picked the perfect bands for us. Thank you so much both to you and your lovely wife.! Will definitely be returning to Ireland in the not too distant future. Once again many many thanks.”