Customer service is something we take very seriously.
We welcome any comments or suggestions that you may have about our site or service, or if you have any questions around either the jewellery or any part of the ordering process, please do not hesitate to contact us.
Please note we have a new address for all correspondence.
We will shortly be vacating our current address at 415 Howth Road Raheny and the new address for all correspondence from now will be as follows.
|Phone:||+353 1 873 0418|
I am delighted to tell you the ring has arrived safely and I am wearing it as we speak. Thank you so much for the service! This ring fits perfectly and will be a constant reminder of not only my Irish husband but of the beautiful country and people with whom we visited!”
Hope this finds you well. I just wanted to let you know that we received the stunning rings on time and our wedding was made more special by the fact that we could exchange Irish wedding bands. Thank you for your help in ensuring we received them for our joyous day. Kind Regards -”
“Greetings from Norway,
I received the rings I ordered today and they are lovely. The service, the presentation and the quality are superb. These are simple gifts to be exhanged at Christmas but if ever there may be a wedding ahead, and the desire for more permanent and expensive rings, we definitely would consider your beautiful collection. Thank you,”
I wanted to write to tell you how extremely impressed I was with the ring that I had ordered a week ago. It is the silver "Forget Me Knot" ring and it's absolutely goregous. It fits perfectly and sparkles like no other! Thank you for delivering this so promptly, as I am in Wisconsin, USA. It took just over a week to reach me! I would absolutely refer anyone to your website.. P.S. I'd love for you to post this on your testimonial page, people need to know how great a service you provide! Sincerely -”
The girls were absolutely thrilled with the crosses, as were we. The engraving was lovely. They arrived in plenty of time for the birthday party. Thank you so much for all your help and for personally taking the time to help me get the girls their lovely crosses. I have already been recommending your company and will continue to do so. It is so wonderful to be able to trust someone over the internet to be honest and so very helpful, and on top of that to provide a product that is just as lovely as it appears on their site. You went above and beyond and I am very grateful. With kind regards,”
Just wanted to say that I picked up the ring from my post office not more than 30 minutes ago. It look PERFECT! Sir, you do great work! Once again, I wanted to show my deepest gratitude for everything. You, yourself , sir have been more than perfect in all of this! I'm sure my girlfriend thanks you in advance too. I'll be sure to let you know how she likes it.”
The rings are here, and we are very very happy. They're very beautiful that's exactly what we wanted. Best regards,”
I just wanted to take a minute of your time to say a special thank you for all of your help. I appreciate the time you have taken to talk with me about this pendant. Your consideration has been wonderful. It is rare to get customer service like this these days! Thanks again,”
Yesterday I presented the Claddagh Ring to my girlfriend as an engagement ring, it fits perfectly and more importantly, She said YES! Thank You so much for that ring Mr. Dickson! The Quality and precision is really the highest possible, it looks stunning and the green emerald is the most beautiful I have ever seen. Looking forward for another pair of them. Sincerely,”
I just received the FedEx parcel with the two rings. Let me just say that they are beautiful. I am very glad to have chosen you to provide us with our engagement rings. The craftmanship is wonderful, the rings fit perfectly and the shipment was fast and on time. I sure wish more people selling stuff on the Internet were as professional as you are. Thanks again Ken!”
This is Dawn from Oklahoma and I have received the gold and silver Claddagh Cross necklace. I just wanted to tell you how happy I am with necklace, it is more beautiful than the picture online. You do exquisite work and I will definitely be doing more business with you. I have my eye on some rings already. You have been more professional and are a heck of a lot more talented than any jeweler that I have dealt with in person, so I just wanted to say thank you.”
I just wanted to thank you for my order of cross and chain plus the cufflinks. They were beautiful -my son was thrilled. I also appreciated your phone call-now that is customer service. Take care”
I couldn't be happier. The pieces I ordered for my wife for Christmas are beautiful ! I appreciate the customer service as well. I'm sure I will be a "repeat" customer.”
We were delighted with the very personal service from the outset. We have recommended you to all our friends. A big thanks.”
I ordered a piece of jewelry from you and I wanted to thank you so much. Your product is beyond what I could have anticipated. I cannot thank you enough for your quality service and promptness. Without a doubt I will be telling everyone I know what I great experience I have had with your company and will be back again for any other jewelry needs I may have in the future. The ring I purchased is the most beautiful piece I have ever seen. Thank you, once again.”